Common Questions

How Does Pricing Work?

All our pricing details can be found on our extensive pricing and pricing comparison sections.

How Do Monthly Plans Work?

Monthly plans give you access to advance features and reduced per send costs. All our pricing details can be found on our extensive pricing and pricing comparison sections.

How Do I Enable Premium Features?

Within your account you can instantly upgrade to premium and enterprise features.

What If I Want To Cancel A Monthly Plan?

We offer fast live support to paid accounts and email support for our free accounts. Community support through our knowledgebase is available to all users.

What Is A Campaign?

A campaign is an individual mailing to a group of addresses. It is sent one-time and processed entirely online and mailed on your behalf to your entire mailing list big or small.

What Is An Automation?

Automation campaigns connect directly with your CRM, Zapier, or eCommerce system to automate direct mail campaigns to your customers and leads. Put your direct mail outreach on autopilot.

What Is Prospecting?

Prospecting allows you to access a real time database of every household in the United States for a targeted direct mail campaign. Reach new customers and contacts with a simple DIY targeting tool.

Can I Trial Mailfold Before Paying?

Yes! Mailfold offers a forever free plan for those of you looking to dip your toe into the direct mail waters.

Do You Offer Plans For Agencies?

Yes! Please head over to our agencies section to see how you could offer Mailfold for your clients at a bulk discounted rate.

Do You Offer Support?

Yes! The forever free plan gets you access to our full knowledge-base and training library, with the premium plan you can contact us 24×7 for feedback, advice, and guidance.

Do You Allow Mailing Outside Of The United States?

At this time we only offer mailings to households in the United States.

Who Designs the Postcards?
We offer templates, a done for you design service or you can use your DIY design builder to create the perfect direct mail design.
Any Minimum Order?

We don’t have any minimum order size. Get started for free with as few as one postcard!

How Can You Receive My Customers Address & Info?

You can either upload a .CSV file, integrate directly with your customer software or through a partnership with Melissa target over 200M+ United States Households with detailed targeting capability.

How Much Does It Cost To Send A Postcard?

We offer multiple pricing tiers based on a monthly minimum that can get per postcard pricing down to $0.49